SHIPPING POLICIES

METHODS OF PAYMENT

We accept Visa, MasterCard, Discover and American Express and PayPal for all orders placed online.


SHIPPING // PICKUP // DELIVERY

STANDARD SHIPPING:

We ship most standard-sized items using USPS Priority Mail or FedEx.  A tracking number will be emailed to you after your order ships.

STORE PICKUP:

You can pickup orders at our Los Angeles store.  Please contact us to make an appointment for pickup.

info@nowspacela.com or call/text (323) 686-1982

OVERSIZED ITEMS:

NowSpace does not deliver oversized items.  If you are unable to pickup your order from the shop, we are happy to recommend a local delivery service or you may coordinate delivery with your own preferred third party shipping service.  We will gladly work with your shipper to schedule a pickup time. 

For long-distance shipping, we recommend Plycon: https://www.plycongroup.com

COMBINED SHIPPING:

If multiple items are purchased in the same order, we will combine items to save on shipping and refund shipping overages. 

DELIVERY TIMES:

Orders placed before 5:00PM PST Monday-Friday typically ship within 72 hours. Please allow 7-14 days from date of order for receipt. Certain items may require a longer lead-time for shipping.

If you would like your order to arrive sooner, please let us know.  We offer expedited shipping options where available.  Additional fees apply.

SHIPPING POLICIES + REMINDERS: 

Alaska/Hawaii shipping can take significantly longer

If you provide an incorrect shipping address you will be responsible for paying reshipment to the correct address.

NowSpace is not responsible for lost or stolen packages. We provide tracking + insurance with all our orders and will do our best to help you locate your item in the rare circumstance your item is lost

INTERNATIONAL ORDERS:

At this time, we do not ship orders internationally.


STORAGE POLICY

Because we are a small shop, we are unable to store purchased items for longer than one week. Unless special arrangements have been made (we will generally work with you) an additional $50 weekly storage fee will be charged for each item left at the shop for more than a week after purchase. 


RETURNS 

PURCHASES

Unless special arrangements have been made prior to purchase, NowSpace does not offer returns. Since much of our merchandise is vintage, the condition of each piece varies.  We do our best to photograph and describe our merchandise accurately.  If you have further inquiries about a product on our website, feel free to contact us with any questions prior to purchase. 

info@nowspacela.com or (323) 686-1982